Philadelphia Failure to Deliver Goods & Services Attorney

Options for Buyers Who Have Not Received Goods or Services

If you have not received goods or services from a vendor, supplier, or seller, the first thing you should do is contact the vendor, supplier, or seller to inform them that the goods or services were not delivered and request that they be redelivered or that the order be refunded or canceled. Often, this is sufficient in resolving consumer and/or business disputes regarding failure to deliver goods and services.

However, you may encounter a vendor, supplier, or seller who disputes your claim. At this point, it is a good idea to consult an experienced attorney who can assist you in bringing legal action against the other party. This is particularly important if you and/or your business has suffered financial losses due to the seller’s failure to deliver goods or services. The purpose of taking legal action is to recoup financial losses affecting your business as a result of the other party’s breach of expressed or implied contract.

At van der Veen, Hartshorn & Levin, we represent buyers in all types of disputes with vendors, suppliers, and sellers. Our Philadelphia failure to deliver goods and services attorneys provide highly personalized legal representation as we aggressively pursue fair compensation on behalf of our clients.

Allegations of Failure to Deliver Goods & Services Against Sellers

If a buyer is alleging that your company failed to deliver goods or services, we recommend that you contact an attorney at our firm right away. Such allegations can not only cause significant disruption to your everyday operations, but they can also result in considerable damage to your reputation within the marketplace and among consumers.

At van der Veen, Hartshorn & Levin, we represent all types of suppliers and vendors in goods- and services-related disputes with consumers, businesses, and other buyers. Our attorneys strive to resolve such disputes as quickly and efficiently as possible, all while protecting our clients’ rights and working to obtain the best possible outcome. Our dynamic, award-winning team understands the complexities of Pennsylvania business law and has successfully helped countless clients throughout the Philadelphia area secure the results they needed to protect their businesses and help them succeed.

What Is the Right to Rescind?

In many instances, Pennsylvania State law allows consumers a “right to rescind,” or “cooling off” period, when it comes to certain contracts involving goods and services. The right to rescind essentially grants consumers the right to cancel contracts for goods and/or services and receive a full refund within a designated amount of time. The exact amount of time a consumer has to do this depends on the type of goods and services that have been purchased.

Additionally, it should be noted that the right to rescind does not apply to all consumer transactions. For example, when a consumer purchases items from a retail store, the consumer’s right to receive a refund typically depends on the store’s refund policy. A particular agreement between a buyer and seller, as in this example, may outweigh the right to rescind under the Pennsylvania Unfair Trade Practices and Consumer Protection Law.

Typically, the right to rescind applies in two specific situations:

• When a seller approaches a consumer at home, either in person or by phone, and the consumer enters a contract for goods or services worth more than $25
• Health club/gym contracts

In both instances, consumers have three business days following the date they entered into the contract to cancel and receive a refund.