Call for a Free Consultation 215-486-0123
Consumer Protection

Philadelphia Consumer Protection Attorneys

Protecting Consumers’ Rights in Pennsylvania

Federal and state laws protect consumers from unjust, deceptive, and illegal business practices. Collectively known as consumer protection laws, these laws provide an avenue of recourse for those harmed by such practices. For consumers, these laws can serve as a powerful tool for achieving justice when a business’s wrongful practices cause financial harm; for businesses, wrongful allegations of consumer protection violations can seriously impact everyday operations and even threaten the future of the company.

At van der Veen, Hartshorn and Levin, our Philadelphia consumer protection attorneys represent both consumers and businesses in a variety of consumer protection-related matters. Whether you are seeking restitution after being harmed by a business’s deceptive practices, or your company is being threatened by consumer protection violation claims, our team can help.

Contact us online or call (215) 486-0123 to schedule a free, in-person consultation with a member of our legal team today.

Does Pennsylvania Have Consumer Protection Laws?

In addition to federal consumer protection laws, the state of Pennsylvania protects consumers under the Unfair Trade Practices and Consumer Protection Law (UPTCPL). Under this law, consumers are protected from deceptive, illegal, and unfair practices carried out by another person, professional service, business, or corporate entity. Specifically, the law prohibits businesses from carrying out “fraudulent or deceptive conduct which creates a likelihood of confusion or misunderstanding.”

A wide variety of practices are considered “unfair” under the Unfair Trade Practices and Consumer Protection Law, including but not limited to:

  • False advertising
  • Bait-and-switches
  • Deceptive pricing
  • False statements
  • Fake endorsements
  • Exaggerated performance/results
  • False representation of goods or services
  • Failure to comply with manufacturing/safety standards
  • Misleading promotions or false prize/free gift offers
  • Deceptive guarantees

Anyone who purchases goods or services for personal, familial, or household purposes could have grounds to bring a consumer complaint against a business entity if that entity is found to have violated any state or federal consumer protection law.

How to File a Consumer Complaint in Pennsylvania

First, to file a consumer complaint, you will need to prove that you have grounds for a claim.

In most cases, this involves proving the following elements:

  • You purchased goods and/or services for personal, familial, or household use
  • You defensibly depended on the business’s practices when deciding to purchase the good or service
  • The business engaged in deceptive, unfair, or illegal practices
  • You suffered a measurable economic loss, including losses of money or property
  • Your losses were caused by the deceptive, unfair, or illegal practices of the business or seller

If successful, a consumer protection claim can result in an award of treble damages for the plaintiff, meaning three times the amount the plaintiff suffered in damages, as well as repayment for attorney and/or litigation fees.

There are several ways to file an official consumer complaint in Pennsylvania. We encourage you to reach out to van der Veen, Hartshorn and Levin to discuss your options with one of our attorneys during a free, in-person consultation. Often, taking legal action is the best way to hold a vendor, seller, or company accountable for consumer protection violations. Our Philadelphia consumer protection attorneys are prepared to help you navigate the legal process and seek the full, fair compensation you are owed.

What Clients Say About Us

Caring Deeply About Our Clients and Their Families
  • “Micheal van der Veen was my attorney and he did an outstanding job on my case. He really listens and cares about your situation no matter how big or small and also makes you feel right at home when your in his office.”

    - Matt Swisher
  • “The van der Veen team treats you as family. We win together. You are not just a client, but a family member when you choose this office.”

    - Antonio Walker
  • “It has been a real pleasure to work with Mr. van der Veen and his team. They really care not only about the case and the legal issues, but mainly about the person. The legal work is excellent and the result in our case was simply outstanding!”

    - Nadia Hristova
In the Media

Throughout the years, our firm and our individual attorneys have been recognized in both local and national media for our extensive legal knowledge, experience, and record of success. Our attorneys frequently appear in the media to provide insight and information on various legal matters, including high-profile cases.

Choosing the Right Firm Can Make All the Difference

  • Unrivaled Record of Success
    We have won tens of millions of dollars for injured victims, and have achieved countless "not guilty" verdicts for clients faced with criminal charges.
  • No Challenge too Big
    Our firm has handled some of the biggest cases in country, including representing the President of the United States.
  • Personalized Representation

    We understand that every case is unique. Therefore, we tailor our approach based on the facts of the case and the needs of our client. 

  • Uncompromising Passion
    Our competitive nature is one of our strongest qualities. You can be confident that no other firm will outwork our team.
  • Holistic Approach
    Not only do we want to excel legally for the client, but we also want to make sure we are strengthening their mind, body and spirt.
  • Supporting the Community
    Our team engages in many community events and regularly donates time and resources to many charitable organizations in Philadelphia.
Talk to Our Experienced Team

Home to Philadelphia’s most accomplished attorneys, van der Veen, Hartshorn and Levin pairs diverse practice experience with a passion-driven, comprehensive law practice—all for the client’s benefit.